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Tag: assertive communication

apologetic girl
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Courteous vs. Apologetic: Why Over-Apologizing Quietly Costs You Influence (and What to Say Instead)

Claire couldn’t figure out why her best ideas kept belonging to other people. She was a senior product designer at a mid-sized software company, and by every measurable standard she was good at her job. Her prototypes tested well. Her deadlines were met, usually early. Her manager had once called her work “the most thoughtful […]

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